
Maintaining high-touch, member-centric service while achieving operational efficiency becomes increasingly difficult for credit unions if you consider:
Member Support Services, LLC, is a credit union service organization (CUSO)—a merger alternative dedicated to helping credit unions address these challenges through strategic collaboration and a proven innovative credit union shared services model.
By aligning your strengths with ours, you can focus on delivering exceptional member service while retaining your credit union independence.
Let us build a stronger, more sustainable future together.


At MSS, collaboration is in our DNA. We believe credit unions can achieve far more by working together than alone.
Our credit union shared services offer a powerful alternative to mergers. This partnership allows you to maintain full control of your identity and member relationships while benefiting from the economies of scale and operational efficiencies typically reserved for much larger financial institutions.
As an MSS partner, you have access to a wide range of credit union shared services designed to drive your success, including:
Join a collaborative network of forward-thinking credit unions and create more value for your members.
“We definitely couldn’t afford that expertise on our own.”
Andy Jaeger,
$448M Credit Union of New Jersey
“The 25 bp in costs savings we keep realizing has helped us off-set numerous unexpected expenses. From Allowance funding to increasing dividend expenses. We’re stronger today because of our partnership with MSS”
Leo Ardine,
$337M United Teletech Financial FCU
"Greylock’s investment in the MSS CUSO partnership supports our goals of maintaining high levels of quality while remaining financially strong and independent. For us, that means being able to share in the costs of operations and new technologies, which is vital in addressing the ever-growing needs of our 100,000 plus members, and for keeping more of our local resources dedicated to building Member relationships."
John Bissell,
$1.6B Greylock Federal Credit Union
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